As a professional Graphic Designer I had high expectations not only for the output quality, but also for the communication, workflow process, templates, and proofing procedures of our printing company.
Steam Court (http://www.steamcourt.com) was our first published game, but it wasn’t our first rodeo. The team at WinGo was professional, timely in their responses, and informative—even making suggestions for how to better package our board game.
They were willing to work with us on min quantities that no one else was, and they delivered the product on time. Tantrum House was very satisfied with their services and would recommend them to others.
CEO of Tantrum House
My name is David Costa, and I’m the CEO OF Saved Game, Lda, based in Portugal.
We are a startup company that has little to no experience in publishing board games, so the choice of manufacturer is absolutely key for us, both from a financial and quality points of view.
With a very restricted budget and timeline and low knowledge of the production process itself, we eventually took a chance on WinGo, and we are pleased to say that it was a success.
From the beginning we were offered professional, English-based support on several issues, from advising on materials, to adjusting quotes through dozens of iterations. WinGo always provided quick, patient and objective information that helped us to better understand and estimate the costs of the process. What we valued the most – especially as a startup company – was the clarity and speed with which we were supported, which, unlike many other manufacturers in the market, is unfortunately not the rule, especially dealing with smaller projects.
This confidence extended throughout the whole process, as we overcame all the administrative and technical issues that naturally arose, without incurring in significant hidden costs or overcharges. This leads us to the second aspect that makes us believe this partnership was a success – the scheduling and timing of the process. From the start, almost all internally-set deadlines were met, following a very streamlined and clear plan that was set out by WinGo from the beginning and which they use on every project. Apart from some natural dependence on third-party services, such as carriers, all the production and shipping tasks were performed within the acceptable timeframe that was estimated beforehand.
Finally, we can’t help but praise the professionalism and friendliness of the WinGo team that directly dealt with our project – Ivan Deng and Amy Xu. Both were incredibly helpful and excellent communicators, and made the whole process much smoother.
On behalf of our company, we’d like to thank you for all your hard work and we hope we can do business again in the future.
CEO OF Saved Game, Lda,
Like most start-up companies, it all begins with a dream. But the journey to make that dream a reality is paved with many obstacles along the way. Many start-up companies truly only get ONE chance to get it right at the beginning either because of time, financial or economical risks…. So finding a business partner you can trust and rely on is of the utmost importance.
We’ll, I am proud to day that JPIdeaz, LLC is now a reality with the strong support I have received from WinGo Games. They immediately gave me a dedicated agent that took the time to understand my business, my goals and my constraints and then helped me find a solution that worked.
When I needed a quick response around product design……… WinGo Games was there!
When I needed to understand production timelines and key milestones……… WinGo Games was there!
When I only had a vague understanding of what my real questions were……… WinGo Games was there!
I know I speak for just about every start-up company when I say that the process from dream to reality can be one of the most stressful and difficult things anyone can do. WinGo Games is one of the biggest reason I was able to get through all of that I hope you will let them by your strong business partner as well.
Owner of JPIdeaz, LLC
Working with WinGo on the development of Sultan’s Library has been nothing but a pleasure. Since the day we contacted them, their service has been exemplary. Always punctual when it comes to deadlines, as well as being very responsive to emails, the customer service was top notch.
The final copy of our game came out better than I could have hoped. With great quality production, and a great fulfillment service to boot, I can definitely recommend WinGo to any prospective board game developer.